On-Site Support Spec

Genuine Parts Company; Wichita (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation

Paid holidays

Job summary

Genuine Parts Company is seeking an On-Site Support Specialist to perform duties at a customer location under limited supervision. This role emphasizes delivering excellent customer service and supporting on-site operations to strengthen client relationships.

The position requires a high school diploma or GED with 3–5 years of related experience, strong communication skills, and the ability to multitask. A valid driver’s license and forklift certification may be needed.

Qualifications

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills and using business systems to locate products on the Internet.
• Valid driver’s license and good driving record required.
• Forklift certification may be needed.

Responsibilities

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more on-site support functions at a customer location, including ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

Skills

Customer service

Communication

Forklift operation

Time management

Computer skills

Driving

Education

High school diploma or GED

3-5 years related experience

Tools

MS Office

WMS systems

Job description

SUMMARY:

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.

PHYSICAL DEMANDS

• Must be able to move up to 100 lbs and lift up to 50 lbs.

LICENSES & CERTIFICATIONS

None required.

SUPERVISORY RESPONSIBILITY

No Supervisory Responsibility

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

EEO STATEMENT

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.