On-Site Supervisor

Surge Staffing; Louisville (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Surge Staffing is a staffing solutions provider in Louisville seeking a supervisor to manage temporary staff and service clients. The role focuses on leading frontline teams, coordinating admin tasks, and ensuring accurate attendance and claims handling.

The ideal candidate has supervisory experience, strong communication, and a proven ability to build partnerships with clients and workers. This on-site position emphasizes reliability and detail orientation.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service and ability to build partnerships.
• 1–2 years in a supervisory role or 3–5 years in customer service.
• Strong communication and customer service skills.
• Administrative skills required.
• Experience with background checks, I-9, and E-Verify.
• Proficiency in MS Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Meets the temporary help and/or training needs of a SURGE Client.
• Delivers high quality service to customers and temporary employees.
• Develops and retains business through outstanding customer service.
• Performs a variety of administrative tasks.
• Monitors attendance of employees.
• Processes and assists with Workers' Compensation claims.
• Reconciles invoices from vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks

I-9 & E-Verify

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

QUALIFICATIONS AND SKILLS

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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