On-Site Storage Manager: Customer Service & Operations

Glacier West; Tualatin (OR); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 90 days

Vacation and Sick time after 90 days

Bonuses

Job summary

Glacier West Self Storage is seeking a Resident Property Manager for a full-time storage facility in Tualatin, Oregon. This on-site role requires living on-site and involves managing daily operations and delivering excellent customer service.

Responsibilities include handling calls and emails, processing payments, site checks, coordinating with contractors, and maintaining property standards. A valid driver's license and self-storage experience are preferred.

Qualifications

• Self-Storage, Management, Customer Service, Sale experience preferred.
• Employee must possess a valid DL.
• Cleaning and maintenance experience.
• Ability to work independently without onsite supervision.
• Self-Storage experience is a significant plus.

Responsibilities

• Handle day to day operations of the facility.
• Provide excellent customer service experience.
• Answer calls and emails in a timely and professional manner.
• Perform daily site checks.
• Assist customers seeking storage units.
• Collect payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, inventory, cleaning and maintenance.
• Property Inspections.
• Primary point of contact for contractor and vendor work on site.
• Adhering to cleaning standards of the property.
• Use of power tools is required.
• Open Monday - Saturday: M-F 9:30am - 6:00pm; Saturday 9:30am - 5:00pm; Schedule typically Tue-Sat but flexibility required.

Skills

Customer Service

Self Storage

Independent Work

Tools

Power Tools

Job description

Glacier West Self Storage is seeking a Resident Property Manager for a full-time storage facility in Tualatin, Oregon. This on-site role requires living on-site and involves managing daily operations and delivering excellent customer service.

Responsibilities include handling calls and emails, processing payments, site checks, coordinating with contractors, and maintaining property standards. A valid driver's license and self-storage experience are preferred.