On-Site SOC Operator, Now Hiring PT and FT

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer match

Paid time off, paid training, uniforms

Company-paid life insurance

Employee Assistance Program (EAP)

Wellness programs

Employee discounts

Job summary

Securitas Security Services USA, Inc. seeks a SOC Operator to join our Security Operations Center in Westborough, MA. This on-site role monitors security systems, analyzes threats, coordinates incident response, and maintains the integrity of critical security technologies.

The ideal candidate has cybersecurity or SOC experience, strong analytical skills, and excellent communication abilities. Competitive pay and benefits accompany this full-time position.

Qualifications

• Minimum 1-2 years of cybersecurity/SOC/IT security experience preferred.
• Proficiency with Microsoft Office and Windows operating systems.
• Experience with enterprise security technologies or monitoring platforms preferred.
• Reading, writing and communicating effectively in English.
• Ability to read, write, and communicate effectively in English.
• Legal authorization to work in the United States.

Responsibilities

• Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
• Cybersecurity Awareness: Identify, assess, and escape potential cybersecurity events or suspicious network activity in accordance with procedures.
• Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
• Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
• Threat Analysis: Evaluate security events, determine appropriate response actions, and escape critical incidents in a timely manner.
• Documentation: Accurately document incidents, investigations, system activity, and operational reports with attention to detail.
• Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
• Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership.
• Continuous Vigilance: Monitor multiple systems simultaneously while prioritizing events by severity and impact.

Skills

Cybersecurity

Information Security

SOC environments

Analytical thinking

Communication skills

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Tools

CCTV platforms

Access control systems

Alarm monitoring software

Security management software

Job description

SOC Operator

Location: Framingham-Waltham, MA

Schedule: Monday – Friday, 7:00 AM – 3:00 PM

Pay Rate: $22.40-$25.62

Position Type: Full-Time | On-Site

Securitas is a global leader in security services, providing advanced and sustainable security solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. As security threats continue to evolve, our Security Operations Center (SOC) plays a critical role in protecting our clients' people, facilities, and technology through continuous monitoring, rapid response, and operational excellence.

Position Overview

Securitas is seeking a highly motivated SOC Operator with strong technical aptitude and cybersecurity experience to join our Security Operations Center in Westborough, MA. This is an on-site position responsible for monitoring security systems, analyzing potential threats, coordinating incident response, and maintaining the integrity of critical security technologies.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies.

Key Responsibilities

• Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
• Cybersecurity Awareness: Identify, assess, and escape potential cybersecurity events or suspicious network activity in accordance with established procedures.
• Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
• Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
• Threat Analysis: Evaluate security events, determine appropriate response actions, and escape critical incidents in a timely manner.
• Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
• Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
• Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
• Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.

Qualifications

• Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments
• High level of technical proficiency with computer systems and enterprise software
• Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred
• Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies
• Excellent analytical and critical thinking skills
• Ability to multitask while monitoring multiple systems simultaneously
• Strong written and verbal communication skills
• Exceptional attention to detail and sound decision‑making under pressure
• Ability to maintain confidentiality and professionalism in a security‑sensitive environment

Requirements

• Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred
• Proficiency with Microsoft Office and Windows operating systems
• Experience with enterprise security technologies or security monitoring platforms preferred
• High school diploma or GED required; Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus
• Ability to read, write, and communicate effectively in English
• Reliable transportation and dependable attendance
• Legal authorization to work in the United States

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company‑provided uniforms
• Company‑paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)

Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].