Transitional Security Team - Watertown, MA

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Paid time off

Paid training

Uniforms provided

Life Insurance

Employee Assistance Program (EAP)

Wellness programs

Employee discounts

Job summary

Securitas Security Services USA, Inc. is seeking a Security Officer to maintain a safe environment at our Watertown, MA data center location. The role involves monitoring premises, enforcing policies, and responding to incidents with a strong emphasis on customer service and safety.

Ideal candidates will be able to operate security systems, communicate effectively with employees and visitors, and collaborate with site management and responders to maintain security and safety at the facility.

Qualifications

• Strong observational and problem-solving skills
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
• Commitment to ethical practices and safety protocols
• Basic to intermediate computer skills

Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Skills

Observational skills

Problem-solving

Calm under pressure

Communication skills

Basic to intermediate computer skills

Education

High School Diploma or GED

Job description

JOB SPECIFICATIONS:

Department: Security

Location: Watertown, MA

Environment: Data Center

Position Overview

As a Security Officer, you will be responsible for maintaining a safe and secure environment by monitoring premises, enforcing policies, and responding to incidents. This role requires strong attention to detail, professionalism, and a commitment to excellent customer service.

Key Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.

• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.

• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.

• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.

• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.

• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.

• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.

• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.

• Collaboration: Work with team members, site management, and emergency responders when necessary.

Qualifications

• Strong observational and problem-solving skills

• Ability to remain calm and professional under pressure

• Excellent communication and interpersonal skills

• Commitment to ethical practices and safety protocols

• Basic to intermediate computer skills

Requirements

• Must be at least 18 years of age

• Reliable transportation and communication

• Legal authorization to work in the United States

• Ability to read, write, and speak English effectively

• High school diploma, GED, or equivalent

Benefits

• Medical, Dental, and Vision Insurance

• 401(k) with employer match

• Paid time off, paid training, and company-provided uniforms

• Company-paid life insurance

• Employee Assistance Program (EAP)

• Wellness and financial support programs

• Employee discount programs (vehicles, electronics, travel, and more)

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].