On-Site SOC Operator — 24/7 Security Center

DeKalb Health; Santa Monica (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

M1 Global is seeking a Security Operations Center Operator in Santa Monica, CA. This on-site, full-time role requires monitoring alarms and video, dispatching on-site personnel, and maintaining meticulous incident documentation in a 24/7 operation.

You will support emergency response coordination, work across multiple screens, and follow hard-shift schedules with a shift lead available for escalation. Background screening is required.

Qualifications

• Two or more years in a command center, corporate security operations, or 911 dispatch.
• Accurate documentation written concurrently with events.
• Clear communication on phone and radio; customer service focused.

Responsibilities

• Monitor alarms, video verification, and access controls across client portfolio.
• Dispatch on-site security personnel with clear radio traffic and confirmations.
• Document events in real time with timestamps, responders, and dispositions.
• Coordinate with vendors and local security teams; escalate per criteria and notify stakeholders.

Skills

Command center experience

Multi-screen console

Documentation

Customer service

Typing 40 wpm

Education

High school diploma

Tools

LenelS2 OnGuard

Milestone

Job description

M1 Global is seeking a Security Operations Center Operator in Santa Monica, CA. This on-site, full-time role requires monitoring alarms and video, dispatching on-site personnel, and maintaining meticulous incident documentation in a 24/7 operation.

You will support emergency response coordination, work across multiple screens, and follow hard-shift schedules with a shift lead available for escalation. Background screening is required.