On-Site Semiconductor Field Service Engineer

Mattson Technology; Taylor (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Mattson Technology is seeking a Field Service Engineer to deliver on-site installation, calibration, troubleshooting, service, and repairs of complex equipment for customers worldwide.

The role requires strong customer-facing skills, the ability to work independently, and travel to support customer sites as needed. A related electronics Associate degree and safety compliance are expected.

Qualifications

• Five years experience in a field service engineer role dealing directly with customers preferably in semiconductor industry.
• Associates degree in electronics or equivalent experience in the electronics field.
• Ensures all safety requirement are satisfied and current as per local and corporate requirements.

Responsibilities

• Install, calibrate, repair and maintain equipment at customer site; troubleshoot electrical/electronic systems.
• Perform equipment upgrades and work independently at customer sites.
• Develop strong customer relationships at multiple levels within the customer organization; manage expectations.
• Oversee day-to-day service activities at assigned sites and report equipment issues.
• Schedule work tasks with end users and track activities; prepare regular or special reports.

Skills

Customer interaction

Electrical troubleshooting

Field service experience

Education

Associates degree in electronics

Job description

Mattson Technology is seeking a Field Service Engineer to deliver on-site installation, calibration, troubleshooting, service, and repairs of complex equipment for customers worldwide.

The role requires strong customer-facing skills, the ability to work independently, and travel to support customer sites as needed. A related electronics Associate degree and safety compliance are expected.