On-Site Security Lead & Team Coach

Securitas Inc.; Hagerstown (MD); On-site; USD 28,000 - 40,000; Full time

Job summary

The Site Supervisor at Securitas USA will lead a security team, manage officer schedules, and ensure service quality and confidentiality in line with company policies. You will collaborate with management and the client to improve processes and outcomes while maintaining a safe and secure environment.

We value proactive leadership, strong communication, and a commitment to client satisfaction. The role may require extended shifts and physical tasks consistent with site security duties.

Qualifications

• 2 years of supervisory experience
• Must be able to stand for extended periods of time
• Must be able to walk long distances
• Must be able to conduct foot patrols both indoors and outdoors
• Must have excellent customer service skills

Responsibilities

• Maintain security officer schedules to cover all shifts.
• Collaborate with Securitas Management and security team to improve processes, services, and outcomes.
• Foster a strong working relationship with client organization to drive continued customer satisfaction.
• Perform duties of security officer when needed.
• Perform additional duties as assigned.

Skills

Supervisory experience

Stand for long periods

Walk long distances

Foot patrols

Customer service

Job description

The Site Supervisor at Securitas USA will lead a security team, manage officer schedules, and ensure service quality and confidentiality in line with company policies. You will collaborate with management and the client to improve processes and outcomes while maintaining a safe and secure environment.

We value proactive leadership, strong communication, and a commitment to client satisfaction. The role may require extended shifts and physical tasks consistent with site security duties.