On-Site Quality Liaison: Containment & Customer Support

Camaco; Portage (WI); On-site; USD 60,000 - 70,000; Full time

Job summary

CAMACO in Normal, IL seeks a QA Traveling Quality Liaison to act as the primary quality representative between CAMACO facilities and customer assembly plants. The role focuses on rapid containment, issue investigation, and effective communication of quality concerns to protect customer operations.

The ideal candidate brings automotive quality knowledge, strong communication, and the ability to lead containment and corrective actions in fast-paced manufacturing environments.

Qualifications

• Automotive quality knowledge required with strong containment leadership.
• Excellent communication skills for customer liaison roles.
• Ability to lead corrective actions in fast-paced manufacturing.
• Familiarity with documentation and traceability requirements.

Responsibilities

• Serve as the primary quality liaison between CAMACO facilities, customers, and third-party containment providers.
• Respond locally to customer quality concerns and coordinate immediate containment actions.
• Represent CAMACO professionally during customer meetings, audits, and issue reviews.
• Provide timely and accurate communication regarding quality incidents, containment status, and corrective actions.
• Initiate and manage containment activities for suspect or nonconforming material.
• Conduct product inspections and sorting activities when required.
• Coordinate and supervise third-party sorting companies.
• Verify effectiveness of containment actions and ensure compliance with customer requirements.
• Maintain containment records, inspection reports, and traceability documentation.
• Verify corrective actions are effectively implemented and sustained.
• Investigate quality issues at customer locations and manufacturing facilities.
• Support root cause analysis and corrective action implementation.
• Participate in cross-functional teams to identify systemic and process-related issues.
• Maintain inspection results, containment reports, customer communications, and quality metrics.
• Provide regular status updates to plant leadership and customer representations.
• Escalate quality risks that could impact customer production or satisfaction.
• Identify recurring quality concerns and opportunities for improvement.
• Support implementation of lessons learned and read-across activities across facilities.
• Assist plants in achieving customer satisfaction, defect reduction, and compliance objectives.

Job description

CAMACO in Normal, IL seeks a QA Traveling Quality Liaison to act as the primary quality representative between CAMACO facilities and customer assembly plants. The role focuses on rapid containment, issue investigation, and effective communication of quality concerns to protect customer operations.

The ideal candidate brings automotive quality knowledge, strong communication, and the ability to lead containment and corrective actions in fast-paced manufacturing environments.