On-Site Property Concierge & Admin

COUSINS EMPLOYEES LLC; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Cousins Properties is seeking a Customer Service Coordinator in Nashville, TN to manage the front desk and respond to inquiries from residents, contractors and visitors. This on-site role emphasizes professional, courteous service and efficient administration.

You will handle phone calls, maintain work orders in Yardi, schedule maintenance, and support property management staff. A Bachelor's degree and 2+ years of customer service are preferred, with real estate experience a plus.

Qualifications

• Bachelor's Degree preferred.
• Minimum two years of customer service experience.
• Real estate experience is a plus.
• Excellent communication and organizational skills.

Responsibilities

• Manage receptionist area and answer phones in a professional manner.
• Coordinate customer, contractor, and vendor communications.
• Maintain Yardi work orders and preventive maintenance records.
• Process expense reports and manage calendars.
• Assist Property Manager with events and mailings.
• Support building operations and emergency procedures.

Skills

Customer service

Communication

Organization

Education

Bachelor's Degree preferred

Tools

Yardi

Microsoft Office

Job description

Cousins Properties is seeking a Customer Service Coordinator in Nashville, TN to manage the front desk and respond to inquiries from residents, contractors and visitors. This on-site role emphasizes professional, courteous service and efficient administration.

You will handle phone calls, maintain work orders in Yardi, schedule maintenance, and support property management staff. A Bachelor's degree and 2+ years of customer service are preferred, with real estate experience a plus.