On-Site Property & Community Manager—Leasing & Ops

Sun Communities & Sun Outdoors; Lancaster (Lancaster County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Dental and Vision Plans

On-Site Fitness Center

401(k) Plan with Sun matching

Paid Time Off

Job summary

Sun Communities & Sun Outdoors is seeking a proactive Community Manager to oversee daily operations, financial performance, and resident satisfaction within our Lancaster community. You will lead leasing, marketing, budgeting, maintenance coordination, and team performance, while ensuring compliance with fair housing laws and company policies.

Responsibilities include marketing homes for sale, rent collections, handling delinquencies, renewals, and reporting to the Regional VP.

Qualifications

• High school diploma or GED is required.
• 2 years property management experience, including supervisory experience.
• 6 months sales and leasing experience; NetSuite experience preferred.
• Knowledge of federal, state and local fair housing and employment laws.
• Proficiency in Microsoft Office Suite and basic accounting.

Responsibilities

• Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes.
• Manages the rent collection process including posting and depositing income; collects delinquent debts.
• Handles delinquencies & eviction proceedings per Sun's policies.
• Monitors, codes, and approves invoices for operating expenses & sales costs.
• Resolves complaints and responds to issues in a timely manner; offers solutions.
• Coordinates team member selection and development and ensures policy compliance.
• Manages LPPs including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests.
• Ensures compliance with fair housing laws and community operations
• Reviews and approves/denies residency applications
• Initiates lease renewals and rent increase letters
• Consults with RVP for non-guideline situations
• Inspects and recommends purchase/renovation of homes
• Prepares sites for Sun Homes models; coordinates maintenance for move-ins
• Handles onsite emergencies
• Ensures safety policy compliance; completes incident reports
• Maintains Sun curb appeal standards
• Assists with budgets; provides data for CapEx/expansion
• Reports deficiencies affecting operations
• Reviews property accounting reports
• All other duties as assigned

Skills

Leadership abilities

Organizational skills

Verbal and written communication

Negotiation skills

Ability to thrive in fast-paced env.

Basic accounting knowledge

Flexibility to respond after hours

Valid driver's license

Education

High School Diploma or GED

Bachelor's Degree in Real Estate, Hospitality, or Business

Tools

NetSuite

Microsoft Office Suite

Job description

Sun Communities & Sun Outdoors is seeking a proactive Community Manager to oversee daily operations, financial performance, and resident satisfaction within our Lancaster community. You will lead leasing, marketing, budgeting, maintenance coordination, and team performance, while ensuring compliance with fair housing laws and company policies.

Responsibilities include marketing homes for sale, rent collections, handling delinquencies, renewals, and reporting to the Regional VP.