On-Site Property Attendant & Guest Safety

InTown Suites; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Complimentary room with housekeeping

Job summary

InTown Suites is seeking a Property Attendant in Houston, TX to ensure a safe, quiet, and welcoming environment for guests. The role requires living on property during employment and following the guest agreement guidelines.

You'll monitor the property after hours, respond to guest needs and concerns, and maintain clear communications with guests and staff. The position involves rounds, incident reporting, and assisting guests with minor maintenance needs.

Qualifications

• Ability to read, understand, and interpret information from internal hotel materials.
• Ability to read, speak, and write effectively to interact with guests and staff.
• Ability to self-supervise and work with limited supervision.
• Willingness to live on property during employment term and follow guidelines.

Responsibilities

• Keep watch on the property when the office is closed.
• Respond to guest needs, complaints, and concerns in a professional manner.
• Establish good communication and professional relationships with guests.
• Conduct nightly rounds and report safety or security issues to the GM or authorities.
• Assist guests with minor maintenance and help with access when locked out.

Skills

Guest service

Communication

Self-supervision

Safety awareness

Job description

InTown Suites is seeking a Property Attendant in Houston, TX to ensure a safe, quiet, and welcoming environment for guests. The role requires living on property during employment and following the guest agreement guidelines.

You'll monitor the property after hours, respond to guest needs and concerns, and maintain clear communications with guests and staff. The position involves rounds, incident reporting, and assisting guests with minor maintenance needs.