On-site POS QA Engineer & Technical Documentation Specialist

Bluu, Inc.; Hackensack (NJ); On-site; USD 65,000 - 95,000; Full time

Job summary

Bluu, Inc. in Hackensack, NJ is seeking a QA & Technical Documentation Specialist to ensure the quality and reliability of our POS systems while maintaining accurate user and technical documentation.

This role combines software QA, payment QA, hardware testing, API and integration testing, and documentation. The ideal candidate identifies issues, validates new features, and translates complex technical concepts into clear, user-friendly documentation.

Qualifications

• Experience in Software QA / Software Testing.
• Experience with POS, Restaurant, Retail, or Payment Systems.
• Experience testing Windows and/or Android applications.
• Experience creating test cases and technical documentation.
• Basic knowledge of SQL and API testing.
• Strong troubleshooting, problem-solving, and communication skills.
• Excellent attention to detail and accuracy.
• Ability to understand complex technical concepts and explain them clearly.

Responsibilities

• Perform functional, regression, integration, and release testing for POS systems.
• Test Windows/Android applications, payment systems, hardware, APIs, and third-party integrations.
• Test payment transactions, including EMV, NFC/contactless, refunds, reversals, and settlement.
• Create and maintain test cases, test scenarios, and regression test suites.
• Identify, document, and verify software defects and production issues.
• Create and maintain User Manuals, Technical Manuals, Installation/Configuration Guides, Troubleshooting Guides, FAQs, and Release Notes.
• Ensure documentation is updated with new features, UI changes, hardware configurations, and software releases.
• Collaborate with Development, Product, Support, and Implementation teams to improve product quality and documentation.

Skills

Software QA

POS systems

Windows/Android testing

Test case creation

API testing

SQL basics

Troubleshooting

Documentation writing

Communication skills

Attention to detail

Job description

Bluu, Inc. in Hackensack, NJ is seeking a QA & Technical Documentation Specialist to ensure the quality and reliability of our POS systems while maintaining accurate user and technical documentation.

This role combines software QA, payment QA, hardware testing, API and integration testing, and documentation. The ideal candidate identifies issues, validates new features, and translates complex technical concepts into clear, user-friendly documentation.