On-Site Patient Experience Admin & Data Coordinator

MemorialCare; Colonia Juarez (CA); On-site; USD 38,000 - 56,000; Full time

Job summary

MemorialCare is seeking an Administrative Specialist to support patient experience initiatives at Fountain Valley on-site. The role focuses on managing survey data, generating reports, coordinating educational programs, and assisting leadership with projects to improve service quality.

The ideal candidate has three years of administrative experience, strong time management, and excellent communication skills, with proficiency in Excel.

Qualifications

• Three years of previous experience in an administrative role.
• Excellent time management skills to support multiple tasks and projects.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel and other Microsoft Office tools.
• Healthcare experience preferred.

Responsibilities

• Manage all aspects of the patient survey process and related reporting.
• Coordinate educational programs for providers and staff.
• Support the Director, Patient Experience on special projects and meeting logistics.
• Order and manage department supplies to ensure smooth operations.
• Complete assigned projects accurately and within deadlines.
• Provide professional customer service to internal and external customers.
• Communicate effectively with leadership and teams.

Skills

Administrative experience

Time management

Communication skills

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

MemorialCare is seeking an Administrative Specialist to support patient experience initiatives at Fountain Valley on-site. The role focuses on managing survey data, generating reports, coordinating educational programs, and assisting leadership with projects to improve service quality.

The ideal candidate has three years of administrative experience, strong time management, and excellent communication skills, with proficiency in Excel.