On-Site Operations Liaison for Tours & Transport

ADP, Inc.; Lihue (HI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Drug保险

401(k) with company match

Paid time off

Employee Assistance Plan

Pet Insurance

Free Parking

Job summary

Polynesian Adventure Tours, LLC in Lihue, HI seeks reliable On-Site Representatives to coordinate daily operations, gather route information, and ensure excellent customer service. You will act as the liaison between clients, base dispatch, and drivers, supporting safety and efficiency at all times.

The role requires early to late hours, weekends, and holidays with a safety‑minded, professional approach. Benefits include health, retirement, PTO, and more.

Qualifications

• High school diploma or equivalent.
• Able to work 0500–2400, including weekends and holidays.
• Flexible schedules based on operational needs.
• Knowledge of local roads and landmarks.
• Strong verbal and written communication.
• Friendly and professional demeanor.
• Commitment to safety, ethics, and company regulations.
• Ability to gather information, establish facts, and draw conclusions.
• Good judgment and multitasking abilities.
• Physical ability to stand, walk, and lift up to 50 lbs.
• Medical, dental, vision, and drug insurance; 401(k) with company match; PTO; EAP; Pet Insurance; Free Parking.

Responsibilities

• Maintain communication between clients, base dispatch, and drivers to ensure high level of customer service.
• Gather information and instructions for all movements to support smooth daily operations at the assigned area.

Skills

Local area knowledge

Communication skills

Instruction following

Friendly & professional

Safety & compliance

Problem solving

Physical endurance

Education

High school diploma

Job description

Polynesian Adventure Tours, LLC in Lihue, HI seeks reliable On-Site Representatives to coordinate daily operations, gather route information, and ensure excellent customer service. You will act as the liaison between clients, base dispatch, and drivers, supporting safety and efficiency at all times.

The role requires early to late hours, weekends, and holidays with a safety‑minded, professional approach. Benefits include health, retirement, PTO, and more.