On-Site Network Support Technician | Windows & VM Expert

Marshall Medical Centers; Huntsville (AL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Job summary

Huntsville Hospital Health System seeks a Network Support Technician to deliver on-site support for the Heart Center and Cardiovascular Service Line in Huntsville, AL. You will install, upgrade, and maintain LAN/WAN hardware and software, perform preventative maintenance, and coordinate vendor services as needed.

The role emphasizes strong customer service, problem solving, and the ability to manage multiple technologies while communicating clearly with users and teams.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Extensive customer service experience required; help desk background desired.
• Experience with Windows 7/10 and MS Office required; ability to travel to off-site locations.

Responsibilities

• Provide on-site support for Heart Center and Cardiovascular Service Line users.
• Install, upgrade, and maintain hardware and software in LAN/WAN.
• Perform preventative maintenance and coordinate vendor service as needed.
• Assist with IT work orders and projects; advocate for users.

Skills

Customer Service

Help Desk

Windows OS

Networking

Visio diagrams

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server 2016+

Active Directory

VMware

Job description

Huntsville Hospital Health System seeks a Network Support Technician to deliver on-site support for the Heart Center and Cardiovascular Service Line in Huntsville, AL. You will install, upgrade, and maintain LAN/WAN hardware and software, perform preventative maintenance, and coordinate vendor services as needed.

The role emphasizes strong customer service, problem solving, and the ability to manage multiple technologies while communicating clearly with users and teams.