On-Site Multifamily Maintenance Technician

Pacific Living Properties; Walla Walla (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a 4% company match

30% Employee Rental Discount

Mileage Stipend

Education/tuition reimbursement

Paid Time Off

Growth opportunities

Job summary

11Residential is seeking a Maintenance Technician for our Walla Walla community to keep apartment homes and facilities in good working order. You will respond to service requests, support make-readies, and maintain curb appeal to meet leasing demand.

If you take pride in quality work, you will deliver an “11 out of 10” customer experience to our residents. You will troubleshoot major and minor systems, coordinate with on-site teams, and perform daily property walks.

Qualifications

• 1+ years of experience in property maintenance, general maintenance/construction, or a related field.
• Multifamily property management experience is highly preferred.
• Experience using HappyCo or similar property maintenance software is a plus.
• Familiarity with Microsoft Office Suite to communicate efficiently with management, teammates, and residents.
• Strong verbal and written communication skills.
• Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
• Must be able to meet the physical requirements of the job and work with paints, pool chemicals, and other potentially hazardous materials in compliance with safety standards.
• Ability to work both indoors and outdoors in varying weather conditions, including exposure to heat, cold, and other environmental elements.

Responsibilities

• Complete general maintenance tasks, including service requests, unit turns, and ensuring property curb appeal in a timely manner.
• Respond, coordinate, and complete resident service requests for occupied units with minimal callbacks.
• Complete make-ready activities for vacant units, ensuring repairs are completed; units meet standards, and all trash is removed before, during, and after completion.
• Troubleshoot and repair most major and all minor mechanical systems.
• Regularly communicate with the on-site office team and update appropriate systems when work orders and make-readies are completed and ready to be shown.
• Conduct daily property walks to inspect building exteriors, parking lots, and common areas to identify and address maintenance needs.
• Ensure property, vacant apartments and common areas are clean and appealing to current and prospective residents.
• Always provide professional customer service.
• May support other properties in the area per business needs.
• Respond and resolve maintenance emergencies, during and after scheduled work hours.
• Fulfill any other duties assigned by management based on business needs.

Skills

Property maintenance experience

Multifamily property management

Strong communication skills

On-call readiness

Outdoor/indoor work in varying weather

Education

High School Diploma/GED

Tools

HappyCo or similar

Microsoft Office Suite

Job description

11Residential is seeking a Maintenance Technician for our Walla Walla community to keep apartment homes and facilities in good working order. You will respond to service requests, support make-readies, and maintain curb appeal to meet leasing demand.

If you take pride in quality work, you will deliver an “11 out of 10” customer experience to our residents. You will troubleshoot major and minor systems, coordinate with on-site teams, and perform daily property walks.