On-Site Member Experience Lead — Hospitality & Community

Industrious; San Francisco (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Commuter benefits

Healthcare plans

Paid time off

Wellness programs

Development grants

401k plan

Job summary

Industrious is hiring a Member Experience Manager to be the on-site ambassador for Foster City, CA. You will solve day-to-day member needs, identify prospective members, and craft memorable experiences through events and programming.

You’ll collaborate with a close-knit team to deliver exceptional days at work while maintaining a high level of service and community engagement. This in-person role emphasizes hospitality, communication, and a hands-on approach—perfect for someone who loves

Qualifications

• Frequent lifting up to 25 lbs.
• Stand, bend, kneel, reach, and walk for extended periods.

Responsibilities

• Be the go-to problem solver and experience creator for members.
• Identify potential members and deliver exceptional day experiences.
• Plan and execute community events and programs to engage the local market.

Job description

Industrious is hiring a Member Experience Manager to be the on-site ambassador for Foster City, CA. You will solve day-to-day member needs, identify prospective members, and craft memorable experiences through events and programming.

You’ll collaborate with a close-knit team to deliver exceptional days at work while maintaining a high level of service and community engagement. This in-person role emphasizes hospitality, communication, and a hands-on approach—perfect for someone who loves