On-Site Member Experience & Events Lead

Industrious; Los Angeles (CA); On-site; USD 63,900 - 78,100; Full time

Benefits offered by this job

Heavily subsidized healthcare plans

Generous paid time off

Wellness programs

401k plan

Professional development grants

Job summary

A premium workplace service provider in Los Angeles is looking for a Member Experience Manager. This in-person role includes responsibilities such as managing location operations, organizing member events, and solving members' needs. The position requires strong problem-solving skills and a passion for customer service. The annual base salary starts at $71,000, plus potential performance bonuses. The candidate must live within an easy commute to the site in West Hollywood.

Qualifications

• Ability to quickly identify and solve members' needs.
• Experience in a customer-focused role, preferably in hospitality.
• Strong interpersonal skills to connect with the community.

Responsibilities

• Manage day-to-day operations at the location.
• Organize member events and ensure smooth operations.
• Develop relationships with local businesses and members.

Skills

Problem-solving

Team collaboration

Attention to detail

Communication skills

Resilience

Job description

A premium workplace service provider in Los Angeles is looking for a Member Experience Manager. This in-person role includes responsibilities such as managing location operations, organizing member events, and solving members' needs. The position requires strong problem-solving skills and a passion for customer service. The annual base salary starts at $71,000, plus potential performance bonuses. The candidate must live within an easy commute to the site in West Hollywood.