On-site Laboratory Ops Lead: Kits, Logistics & Compliance

MLM Medical Labs GmbH; Memphis (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

MLM Medical Labs GmbH in Memphis, TN is seeking an Operations Manager to lead kit building, logistics, and sample management. The role requires coordinating resources, ensuring projects stay on track, and collaborating with internal and external stakeholders.

You will oversee staffing, SOPs, and compliance with GxP standards, while driving continuous improvement and operational excellence in a fast-paced, on-site environment.

Responsibilities

• Organize kit building operations, including capacity and timeline planning.
• Forecast, order, and manage inventory of consumables.
• Support Study Directors with kit design and implementation for new studies.
• Ensure successful execution of inbound and outbound shipments.
• Manage staffing to support timely shipping and receiving activities.
• Ensure shipment tracking through IT systems.
• Provide troubleshooting support for delayed or non-standard shipments.
• Log study samples promptly for laboratory analysis.
• Maintain 100% sample inventory accuracy.
• Coordinate forwarding of samples to partner laboratories.
• Oversee storage of refrigerators, freezers, and deep-freeze storage.
• Assign personnel across operational workstations as needed.
• Review and provide feedback on study and analysis plans.
• Participate in recruiting, interviewing, onboarding, and training employees.
• Conduct performance evaluations and development discussions.
• Coordinate cross-training to enhance workforce flexibility.
• Create, review, and revise SOPs.
• Join Operations, IT, Laboratory, Kit Building, Sample Receipt, and Management meetings.
• Serve as primary contact during external audits.
• Support departmental restructuring and continuous improvement initiatives.
• Contribute to organizational development and operational efficiency.

Job description

MLM Medical Labs GmbH in Memphis, TN is seeking an Operations Manager to lead kit building, logistics, and sample management. The role requires coordinating resources, ensuring projects stay on track, and collaborating with internal and external stakeholders.

You will oversee staffing, SOPs, and compliance with GxP standards, while driving continuous improvement and operational excellence in a fast-paced, on-site environment.