On-site IT Systems Support Specialist (Mid-Level) Contract

360 IT Professionals; New York (NY); On-site; USD 68,880 - 96,432; Full time

Job summary

A leading IT Consulting firm is seeking Mid-Level On-site System Support Specialists in New York, NY. The role involves providing on-site user support for the CONNECTIONS application, requiring 3-5 years of documented experience. Responsibilities include training users, troubleshooting application issues, and assisting in rollout initiatives. Candidates should have proven experience in user support and the ability to work autonomously. This is a contract position with a duration of 24 months.

Qualifications

• 3-5 years documented experience as a Mid-Level On-site System Support Specialist.
• Experience in usage and support of various development platforms and applications.
• Ability to work independently without assistance.

Responsibilities

• Assist caseworkers and supervisors in using the CONNECTIONS application on-site.
• Provide training support and technical assistance to CONNECTIONS users.
• Troubleshoot application issues encountered on-site.

Skills

On-site support

Troubleshooting

Training and technical assistance

Change management

Job description

A leading IT Consulting firm is seeking Mid-Level On-site System Support Specialists in New York, NY. The role involves providing on-site user support for the CONNECTIONS application, requiring 3-5 years of documented experience. Responsibilities include training users, troubleshooting application issues, and assisting in rollout initiatives. Candidates should have proven experience in user support and the ability to work autonomously. This is a contract position with a duration of 24 months.