PROJECT MANAGER/SR. TECHNICAL ANALYST

City of New York; New York (NY); On-site; USD 107,000 - 123,000; Full time

Job summary

City of New York's Department of Social Services ITS seeks a Computer Specialist (Software) III to support the Eligibility Data & Image Transfer System (EDITS). The role combines technical analysis, project management, and cross-team coordination to ensure timely delivery of critical Medicaid-related applications.

You will gather requirements, review state interfaces, supervise analysts, oversee testing, and ensure smooth production operations during normal business hours.

Qualifications

• Bachelor's degree with 24 CS credits and 2 years of software experience, including design, programming, debugging, and maintenance of software applications.
• Six years of full-time software experience with a high school diploma, including one year in a project leader capacity or as a major contributor on a complex project.
• Masters degree may substitute for one year of experience in certain cases, with a four-year high school diploma or equivalent required.

Responsibilities

• Provide technical analysis, project management, and operational support across multiple projects and teams.
• Supervise day-to-day activities of assigned technical analysts and testing staff; allocate resources and assign tasks.
• Gather, analyze, and document business and functional requirements; document technical workflows and identify opportunities for system improvement.
• Review NY State WMS requirements and determine impact on EDITS; lead state-related interfaces and activities involving EDITS development.
• Manage development, testing and implementation of EDITS related forms.
• Develop and oversee structured user test plans; support daily production activities and troubleshoot system anomalies; coordinate and resolve Medicaid system issues.

Skills

Technical analysis

Project management

Coordination across teams

Education

Bachelor's degree in Computer Science or related field

Job description

• Salary Band: $100,000 to $125,000
• Compensation: USD 107,137 - USD 123,208

Job Description

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Systems (ITS) is recruiting for one (1) Computer Specialist (Software) III, to function as a Project Manager/Sr. Technical Analyst supporting the Eligibility Data & Image Transfer System (EDITS) for the MAP/HCSP units, who will:

• Provide technical analysis, project management, operational support, and coordination across multiple projects and teams.
• Supervise day-to-day activities of assigned technical analysts and testing staff, allocate resources and assign tasks.
• Gather, analyze, and document business and functional requirements; Document technical workflows and identify opportunities for system improvement.
• Review New York State WMS requirements and determine their impact on EDITS; Lead the state related interfaces and activities involving EDITS development.
• Manage development, testing and implementation of EDITS related forms.
• Develop and oversee structured user test plans.
• Support daily production activities and troubleshoot ongoing system anomalies.; Coordinate and resolve complex issues related to Medicaid systems.
• Coordinate meetings, agendas, meeting minutes, and action items; Represent DSS ITS in meetings with senior-level New York State staff.

Hours/Shift:

Normal Business Hours

COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.

Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.