On-Site IT Support Tech — Training & Certification Path

Alignment Engine Inc.; Chillicothe (OH); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

On-the-job training

Apprenticeship pathway

Certification support

Medical benefits

Retirement benefits

Résumé du poste

Alignment Engine Inc. is seeking an IT support professional to service the Chillicothe campus on-site. You will manage workstations, accounts, badges, printers, phones, and AV systems to keep a growing workforce productive.

The role requires 2+ years in IT support with Windows/Mac fluency and a customer-service mindset; CompTIA A+ is valued. Training is provided, with a clear apprenticeship pathway and certification support.

Qualifications

• 2+ years IT support/helpdesk experience.
• Fluent with Windows and Mac; basic networking knowledge.
• Strong customer-service mindset and communication skills.
• CompTIA A+ or equivalent valued by employer.

Responsabilités

• Provision and support campus workstations and accounts.
• Support badging, printers, phones, and AV systems.
• Triager helpdesk tickets and escalate to corporate IT as needed.
• Maintain asset inventory for end-user equipment.
• Support onboarding technology setup.

Connaissances

IT support

Helpdesk

Windows/Mac fluency

Customer service

CompTIA A+ (valued)

Description du poste

Alignment Engine Inc. is seeking an IT support professional to service the Chillicothe campus on-site. You will manage workstations, accounts, badges, printers, phones, and AV systems to keep a growing workforce productive.

The role requires 2+ years in IT support with Windows/Mac fluency and a customer-service mindset; CompTIA A+ is valued. Training is provided, with a clear apprenticeship pathway and certification support.