On‑Site IT Support Specialist – Davie & Miami Gardens

The Pharmacy Hub

Fort Lauderdale (FL)

On-site

USD 49,000 - 62,000

Full time

14 days+
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Benefits offered by this job

401(k) with up to 4% matching
Medical, dental, vision and life保险
Paid time off

Job summary

The Pharmacy Hub is seeking an IT Support Specialist to join our on-site IT team serving Davie and Miami Gardens, FL. You will provide hands-on desktop support, troubleshoot hardware, software, printers, and connectivity, and assist with onboarding/offboarding of employees.

This is a new headcount to restore coverage and support business continuity in a fast-paced pharmaceutical fulfillment environment.

Qualifications

  • 2+ years of experience in desktop support, help desk, or a similar IT role.
  • Associate degree in Information Technology or equivalent experience.
  • Knowledge of common business applications.
  • Experience troubleshooting hardware, software, printers, and basic network connectivity.
  • Experience setting up user accounts, computers, and other IT equipment.
  • Familiarity with ticketing systems and remote-support tools.
  • Basic understanding of TCP/IP, Wi‑Fi, DNS, and network troubleshooting.
  • Strong communication, customer-service, and problem-solving skills.
  • Ability to prioritize multiple requests and work independently.
  • Ability to lift and move computer equipment as needed.

Responsibilities

  • Provide general desktop and end-user technical support to employees across the company.
  • Troubleshoot hardware, software, printer, and network/connectivity issues.
  • Assist with employee onboarding and offboarding, including setting up user accounts and devices.

Skills

Desktop support
Help desk
Customer service
Communication
Problem solving
Independent work
Physical lift of equipment
Ticketing systems
Network troubleshooting

Education

Associate degree in Information Technology
Bachelor's degree in Computer Science

Tools

Google Workspace
Okta
NinjaOne (remote support)
Cloud-based applications

Job description

The Pharmacy Hub is seeking an IT Support Specialist to join our on-site IT team serving Davie and Miami Gardens, FL. You will provide hands-on desktop support, troubleshoot hardware, software, printers, and connectivity, and assist with onboarding/offboarding of employees.

This is a new headcount to restore coverage and support business continuity in a fast-paced pharmaceutical fulfillment environment.

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