On-Site IT Program Manager - Hawaii (Secret Clearance)

Akima Infrastructure Services; Kapolei (HI); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

Akima Infrastructure Services seeks a Senior Program Manager to lead the ITS2 contract for USINDOPACOM at Camp H.M. Smith, Hawaii. This on-site role requires residing on Oahu or relocation prior to start, with strict on-site presence and no remote management.

You will oversee IT operations, contract performance against the PWS, risk management, staffing, and government engagements, ensuring compliance, security, and timely reporting to corporate leadership and government stakeholders.

Qualifications

• Active Secret clearance and 5+ years IT program management experience.
• Experience supervising multidisciplinary IT support teams.
• Experience managing government contracts, preferably DoD.
• Knowledge of enterprise IT infrastructure, networking, and IT service management.
• Strong communication with senior officials and technical teams.

Responsabilités

• Serve as the on-site management representative and liaison among Five Rivers Analytics leadership, COR, government reps, and stakeholders.
• Ensure contract performance aligns with PWS, performance standards, deliverable schedules, and contractual requirements.
• Develop and maintain program management processes, procedures, QC measures, and performance improvements.
• Monitor contract performance, staffing, labor utilization, personnel qualifications, and financial performance for compliance.
• Identify risks, develop mitigations, and address issues affecting mission execution.
• Support contract modifications and surge requirements with corporate leadership and government representatives.
• Provide IT operations oversight across ISMS, ITS, ISAS, KIAS, CIAS, ISSS and related services.
• Coordinate with technical leads to resolve service disruptions and technical issues.
• Monitor service desk, ticket management, escalation, responsiveness and customer satisfaction.
• Ensure IT projects, upgrades, preventive maintenance, and modernization are coordinated.
• Support mission readiness, COOP, exercises, inspections, and contingencies.
• Promote continuous improvement in service delivery and performance.

Connaissances

IT leadership

Contract management

Stakeholder communication

Risk management

Formation

Bachelor's degree in IT or related field

Outils

ServiceNow

RMF

DISA STIGs

ACAS

ITIL

PMP

Description du poste

Akima Infrastructure Services seeks a Senior Program Manager to lead the ITS2 contract for USINDOPACOM at Camp H.M. Smith, Hawaii. This on-site role requires residing on Oahu or relocation prior to start, with strict on-site presence and no remote management.

You will oversee IT operations, contract performance against the PWS, risk management, staffing, and government engagements, ensuring compliance, security, and timely reporting to corporate leadership and government stakeholders.