On-Site IT Lead for Residential Community

Aramark Corporation; Pampa (TX); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

On-site housing and meals included

Comprehensive benefits

Job summary

Aramark Nexus is seeking an Assistant IT Manager to lead and support IT operations at Caprock Workforce Community outside Pampa, Texas. The role combines hands-on technology support with leadership duties to ensure reliable services for residents and staff.

Responsibilities include end-user support, network/Wi‑Fi, POS systems, access control, equipment, SaaS apps, and operational reporting. Collaboration with IT teams, vendors, and operations is essential.

Qualifications

• Must be 18 years of age or older.
• Experience in IT support, technology operations, desktop support, network support, systems support, or a related technology role.

Responsibilities

• Support daily IT operations across Caprock Workforce Community.
• Assist the IT Manager with availability, performance, and reliability of site technology services.
• Provide hands-on support for desktops, laptops, end user devices, SaaS applications, connectivity issues, and general technology needs.
• Support network infrastructure, Wi-Fi, IPTV, POS systems, access control, door lock systems, and other site technology platforms.
• Respond to technology service requests and help resolve issues in a timely and professional manner.
• Act as an escalation support resource for residents, employees, vendors, and operational teams.
• Partner with internal IT teams, vendors, and service providers to support issue resolution and service delivery.
• Help maintain a customer-first IT service culture focused on responsiveness, ownership, and follow-through.

Skills

IT Leadership

End-user Support

Network Support

SaaS Applications

Desktop Support

Tools

Microsoft Office

Email & Collaboration

Printers & Endpoints

Job description

Aramark Nexus is seeking an Assistant IT Manager to lead and support IT operations at Caprock Workforce Community outside Pampa, Texas. The role combines hands-on technology support with leadership duties to ensure reliable services for residents and staff.

Responsibilities include end-user support, network/Wi‑Fi, POS systems, access control, equipment, SaaS apps, and operational reporting. Collaboration with IT teams, vendors, and operations is essential.