On-Site IT & Helpdesk Lead — Windows, HIPAA, Proxmox

George Junior Republic; Grove City (Mercer County); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

401(k) with employer match

Job summary

George Junior Republic in Grove City, PA seeks an IT System Administrator & Helpdesk Leader to oversee the on-site technology infrastructure and guide the local support team.

The role manages daily Windows Server operations, leverages NinjaOne for monitoring and ticketing, enforces HIPAA data security, and coordinates with an external Proxmox contractor for virtualization. This is a full-time on-site position.

Qualifications

• 3–5 years of practical Windows system administration experience in a corporate or non-profit environment.

Responsibilities

• Lead and mentor internal helpdesk staff, manage workflow via the NinjaOne ticketing module, track resolution metrics, manage service level expectations, and act as escalation point for complex issues.
• Maintain, configure, and secure local Windows Server infrastructure, Active Directory, GPOs, and end-user Windows workstations across the facility.
• Monitor performance of Proxmox VE virtualization cluster and allocate resources under contractor guidance.
• Administer on-site communication tools including self-hosted Zoom, local email platforms, and internal voice/phone setups; troubleshoot connectivity.
• Deploy, audit, and patch on-site desktop and server hardware using NinjaOne to maintain baseline security.
• Enforce HIPAA safeguards; audit access permissions and protect PHI-related logs.
• Execute and test local disaster recovery and backup runbooks; coordinate with external contractors for offsite backups.

Skills

Windows Server

Active Directory

GPOs

NinjaOne

Proxmox VE

HIPAA compliance

Technical documentation

Supervisory experience

On-site presence

Tools

NinjaOne

Job description

George Junior Republic in Grove City, PA seeks an IT System Administrator & Helpdesk Leader to oversee the on-site technology infrastructure and guide the local support team.

The role manages daily Windows Server operations, leverages NinjaOne for monitoring and ticketing, enforces HIPAA data security, and coordinates with an external Proxmox contractor for virtualization. This is a full-time on-site position.