On-Site IT Apprentice — High School Tech Track

U.S. Venture, Inc.; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

U.S. Venture, Inc. in Appleton, WI offers a Youth Apprenticeship for high school juniors and seniors.

The program spans 1 or 2 years, allowing students to earn credit while gaining hands-on IT experience under a mentor. Assignments align with student interests and state guidelines, with rotations across divisions as needed. Apprentices collaborate with the IT staff, learn hardware setup, network basics, user support, and project participation, while documentation and proper reporting are

Qualifications

• Student in Junior or Senior standing in high school
• Completion of an IT related class strongly preferred along with technical aptitude
• Able to begin a Youth Apprenticeship in fall 2026
• Ability to work on-site in downtown Appleton, at least 10 hours per week during the school year

Responsibilities

• Collaborating with IT staff: The apprentice will work closely with the IT team to resolve technical incidents or fulfill service requests. This involves learning how to troubleshoot and address common IT issues.
• Hardware installations and configurations: The apprentice will learn to perform installations and configurations of hardware. This includes setting up user devices, AV equipment, and ensuring they connect to the network and Wi-Fi.
• Documentation and reporting: The apprentice should maintain accurate records of IT tasks performed, incidents resolved, and service requests fulfilled. Clear documentation is essential for tracking progress and knowledge sharing.
• Basic network troubleshooting: The apprentice will learn to diagnose and resolve network connectivity issues. This includes checking cables, switches, and routers, as well as understanding IP addressing.
• User support and training: The apprentice will provide basic user support, such as password resets, account setups, and software support guidance. Training users on new tools or features may also be part of their responsibilities.
• Participating in IT projects: As opportunities arise, the apprentice can assist in IT projects, such as implementing new technologies.
• Microsoft Exchange administration: The apprentice will learn to manage Microsoft Exchange servers and services. This includes tasks such as creating and managing user mailboxes, configuring email distribution groups, setting up shared calendars, and troubleshooting email-related issues

Education

Student in Junior or Senior standing in high school

Able to begin a Youth Apprenticeship in Fall 2026

Completion of IT-related class preferred

Job description

U.S. Venture, Inc. in Appleton, WI offers a Youth Apprenticeship for high school juniors and seniors.

The program spans 1 or 2 years, allowing students to earn credit while gaining hands-on IT experience under a mentor. Assignments align with student interests and state guidelines, with rotations across divisions as needed. Apprentices collaborate with the IT staff, learn hardware setup, network basics, user support, and project participation, while documentation and proper reporting are