IT Apprentice

Catalyte; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Mentorship from experienced tech professionals

Healthcare, Vision, Dental, 401K

Job summary

Catalyte is seeking an IT Apprentice to join our team in Chicago. This entry-level position combines technical support with process improvement. Responsibilities include troubleshooting issues, gathering business requirements, and supporting technology projects.

No prior experience is required, and the role offers mentorship from experienced professionals. Benefits include healthcare, paid time off, and opportunities for skill development.

Qualifications

• Be at least 18 years old.
• Have basic proficiency using a computer and the internet.
• Be a U.S. citizen or eligible to work in the U.S. for 30 continuous months.

Responsibilities

• Provide technical support and process improvement.
• Troubleshoot hardware and software issues.
• Gather business requirements and assist in analyzing workflows.

Skills

Curiosity to learn new skills

Strong communication skills

Problem-solving

Education

High school diploma

Tools

Basic computer proficiency

Job description

Location

Onsite in Chicago (specific details below)

Priority Recruitment Area

We are targeting candidates who live in our priority recruitment area of Chicago which includes these zip codes and neighborhoods.

Become an IT Apprentice. No experience needed.

What does an IT Apprentice do?

An IT apprentice combines technical support with process improvement responsibilities. Alongside troubleshooting hardware and software issues, managing devices, and supporting end-users, they may gather and document business requirements, assist in analyzing workflows, and recommend technical solutions to improve efficiency. They collaborate with stakeholders to understand business needs, create basic reports, and support the implementation of technology projects. This hybrid role requires adaptability, problem-solving, and strong communication skills to bridge the gap between technical teams and business objectives.

How does the program work?

During your apprenticeship with Catalyte, you will develop and hone your foundational skills as an IT apprentice under the tutelage of experienced technicians. You will leverage your newly acquired skills to manage and maintain computer networks and provide consultative services for client companies. In addition, you will help gather requirements and document business processes.

Qualifications

• Be at least 18 years old
• Have a high school diploma (10th grade or better ability in reading + math)
• Basic proficiency using a computer and the internet
• Be a U.S. citizen or eligible to work in the U.S. for 30 continuous months. Catalyte does not offer visa assistance or sponsorship of any kind.
• Curiosity to learn new skills
• Motivated

Pay and benefits

• Start your career without prior experience!
• Mentorship from experienced Tech professionals
• Paid time off

Benefits (Additional)

Benefits including Healthcare, Vision, Dental, 401K, and Company Paid Time-Off (including company paid holidays, paid sick leave (6 days), & PTO (6 days)) are available to Catalyte employees.

About Catalyte

Catalyte’s ability to source, develop and deploy tech talent from nontraditional backgrounds simultaneously solves the overall tech talent shortage and helps employers diversify their technology workforces. Its data and technology platform predictably creates new, high-performing software developers and digital media planners. Catalyte also provides on-demand access to exceptional software engineering experts at all levels, allowing clients to flexibly scale technology resources when and how they need them. Catalyte is headquartered in Baltimore and has talent hubs in Boston, Chicago, Denver, Phoenix-Scottsdale, Portland, Ore., Columbia, S.C. and Wichita, Kan. For more information, visit www.catalyte.io.

Equal Employment Opportunity

Catalyte provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.