On-Site HR Specialist — Bilingual Team Support

Westgate Resorts; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits – medical, dental, and

Paid time off

401(k) with company match

Daily Pay

Parental leave and adoption assistance

Employee assistance program (EAP)

Job summary

Westgate Resorts is seeking an on-site Human Resources Specialist to support daily HR operations in Ocoee, FL. This full-time role focuses on onboarding, data integrity in ADP/SmartRecruiters/ImageQuest, and confidential handling of personnel information within a fast-paced hospitality environment.

You will partner with HR Managers, assist with new hire orientation and internal communications, and handle HR-related inquiries while maintaining professionalism and discretion.

Qualifications

• 1–2 years of experience in Human Resources required.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Experience with ADP, SmartRecruiter, ImageQuest required; Canva and Adobe experience a plus.
• Must be fully bilingual in Spanish; Creole is a plus.

Responsibilities

• Process and coordinate onboarding for new hires, rehires, and reinstatements.
• Enter and maintain accurate data in payroll and HR systems (ADP, SmartRecruiters, ImageQuest).
• Create, run, and distribute reports related to HR operations and compliance.
• Maintain HR files and ensure proper record retention.
• Assist walk-in team members and applicants with HR-related inquiries.
• Support New Hire Orientation, employee events, initiatives, and internal communications.
• Answer and screen incoming phone calls; provide accurate information or route appropriately.
• Assist HR Managers and TMS Admin Managers with projects and administrative support.
• Coordinate extra processing, terminations, and employment status changes.
• Adapt to changing departmental needs, including providing temporary coverage or shifting priorities.
• Attend required trainings, staff meetings, and departmental initiatives.
• Handle sensitive and confidential information with discretion and professionalism.

Skills

Bilingual in Spanish & English

Strong communication skills

Organizational skills

Customer service orientation

Microsoft Office proficiency

Tools

ADP

SmartRecruiters

ImageQuest

Canva

Adobe

Job description

Westgate Resorts is seeking an on-site Human Resources Specialist to support daily HR operations in Ocoee, FL. This full-time role focuses on onboarding, data integrity in ADP/SmartRecruiters/ImageQuest, and confidential handling of personnel information within a fast-paced hospitality environment.

You will partner with HR Managers, assist with new hire orientation and internal communications, and handle HR-related inquiries while maintaining professionalism and discretion.