On-Site HR Generalist — Path to HR Manager

Moss Consulting HR Services; Phoenix (AZ); Hybrid; USD 26,000 - 43,000; Full time

Benefits offered by this job

Laptop provided

Job summary

Moss Consulting HR Services is seeking an HR Generalist to join client support teams in the Market City, State market. This is a hands-on, people-facing role; you will be assigned to client teams and work directly under the direction of an HR Manager to deliver day-to-day HR support to employees and managers at our client companies.

You will resolve HR tickets, support open enrollment, assist with HR Integrity Checks, and serve as a trusted, approachable presence.

Qualifications

• 2+ years of HR Generalist, HR Coordinator, or HR support experience.
• Comfortable working on-site at client locations and engaging directly with employees at all levels.
• Organized, reliable, and detail-oriented; you take ticket queues and follow-up seriously.
• Strong interpersonal skills; employees should feel comfortable coming to you with sensitive matters.
• Ability to work across multiple client teams and shift priorities as needed.
• Familiarity with HR fundamentals: employee relations, benefits, onboarding/offboarding, and basic compliance.
• PHR, SHRM-CP, or equivalent preferred but not required.

Responsibilities

• Execute day-to-day HR tasks as directed by the HR Manager on each assigned client team.
• Monitor and resolve incoming HR support tickets, meeting response SLAs.
• Be on-site at client offices to support employees in person as the Market City, State client base grows.
• Answer incoming HR support calls from employees and triage issues appropriately.
• Support open enrollment processes, including employee communication and documentation.
• Assist HR Managers in conducting HR Integrity Checks across assigned clients.
• Track open action items, monitor ticket queues, and follow up to ensure nothing falls through the cracks.
• Escalate complex or sensitive HR issues to the HR Manager promptly and appropriately.
• Stay informed about each client's business context and flag anything relevant to the HR Manager.

Skills

HR Generalist

HR Coordinator

HR support

Education

PHR

SHRM-CP

Job description

Moss Consulting HR Services is seeking an HR Generalist to join client support teams in the Market City, State market. This is a hands-on, people-facing role; you will be assigned to client teams and work directly under the direction of an HR Manager to deliver day-to-day HR support to employees and managers at our client companies.

You will resolve HR tickets, support open enrollment, assist with HR Integrity Checks, and serve as a trusted, approachable presence.