On-site Housing Coordinator - Diego Garcia

Amentum; San Antonio (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Amentum is seeking a Housing Porter to support a unique US Navy program on the island of Diego Garcia. The role serves as the primary contact for tenants, handling check in/out, occupancy management, housing inspections, maintenance coordination, and customer service operations.

Responsibilities include coordinating with maintenance, maintaining records, and ensuring safety and compliance with company standards and government requirements.

Qualifications

• Minimum of two years of comparable customer service experience.
• High school diploma or equivalent.
• Strong computer skills with Microsoft Word, Outlook, and Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Must possess a valid passport and be able to travel internationally.
• Passport must be valid for at least one year at the time of hiring.
• Country visa as required by the U.S. Department of State Foreign Clearance Guide.
• Ability to pass contract medical requirements and maintain compliance throughout deployment.
• Must be able to obtain and maintain facility credentials/authorization.
• Must be able to speak, read, and comprehend English.

Responsibilities

• Provide professional housing support services and customer assistance to tenants.
• Support check in and check out procedures, explaining policies and required documentation.
• Issue keys, access materials, and documentation to tenants.
• Assist tenants with lockouts, access issues, and service-related concerns.
• Maintain records related to occupancy, reservations, supplies, and housing operations.
• Monitor occupancy status and ensure records are updated.
• Perform housing unit inspections to verify standards, cleanliness and readiness.
• Receive and document building maintenance service requests and coordinate with maintenance.
• Identify deficiencies during inspections and coordinate corrections.
• Maintain safety and comply with EH&S, QA, and company safety requirements.
• Adhere to DOS policies, contract requirements, and SOPs.
• Support additional housing operations and assignments as directed by leadership.
• Adapt to changing priorities, schedules, and operational requirements.

Skills

Customer service

Microsoft Office

Verbal and written communication

Organizational skills

English proficiency

International travel

Education

High school diploma

Associate degree (preferred)

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Amentum is seeking a Housing Porter to support a unique US Navy program on the island of Diego Garcia. The role serves as the primary contact for tenants, handling check in/out, occupancy management, housing inspections, maintenance coordination, and customer service operations.

Responsibilities include coordinating with maintenance, maintaining records, and ensuring safety and compliance with company standards and government requirements.