On-Site Home Care Operations Lead

Rockaway Home Care; Town of Oneonta (NY); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick days

Paid holidays

Zusammenfassung

Rockaway Home Care is seeking an experienced Home Care Operations Manager to join the Oneonta office as a hands-on leader. You will bridge the local office with corporate teams, ensuring smooth day-to-day operations and proactive solutions to staffing, scheduling, and administrative needs.

The role emphasizes teamwork, process improvement, and active participation in daily management. This is an in-office position with full-time hours offering benefits and growth opportunities within a

Qualifikationen

• Previous experience in home care, healthcare operations, healthcare administration, office management, branch management, or a similar operational leadership role.
• Experience supervising, coordinating, or supporting an office team.
• Strong organizational and follow-up skills.
• Excellent verbal and written communication abilities.

Aufgaben

• Serve as an on-site member of Rockaway's management team at the Oneonta office.
• Act as a direct connection between the local office and corporate management.
• Develop understanding of day-to-day activities, priorities, and needs of the office.
• Work closely with local leadership and staff to keep operations running smoothly.
• Assist staff in obtaining decisions, answers, and resources from the corporate team.
• Move operational questions through the decision-making process efficiently.
• Coordinate communication between local office and centralized departments.
• Help implement new processes, systems, and corporate initiatives.
• Identify opportunities to improve workflow and office efficiency.
• Provide operational guidance and support to office employees.
• Help communicate company policies and updates.
• Assist with staffing, scheduling, intake, recruitment, or other operational needs.

Kenntnisse

Healthcare operations

Office management

Team supervision

Communication

Problem-solving

Multitasking

Tools

Microsoft 365

CRM software

EHR systems

Jobbeschreibung

Rockaway Home Care is seeking an experienced Home Care Operations Manager to join the Oneonta office as a hands-on leader. You will bridge the local office with corporate teams, ensuring smooth day-to-day operations and proactive solutions to staffing, scheduling, and administrative needs.

The role emphasizes teamwork, process improvement, and active participation in daily management. This is an in-office position with full-time hours offering benefits and growth opportunities within a