In-Office Home Care Operations Lead

Rockaway Home Care; City of Oneonta (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Sick days

Paid holidays

Health insurance

Dental insurance

Vision insurance

In-office

Job summary

Rockaway Home Care in Oneonta, NY is seeking a Home Care Operations Manager to join the management team and oversee day-to-day office operations full-time. This in-office role blends hands-on leadership with corporate coordination to ensure efficient service delivery.

You will be on-site, partner with clinical and department leaders, implement new processes, improve workflow, and support staff with staffing, scheduling, intake, and administrative tasks.

Qualifications

• Experience in home care, healthcare operations, or office management.
• Experience supervising an office team.
• Excellent organizational and follow-up skills.
• Strong communication and decision-making abilities.

Responsibilities

• Serve as on-site member of Rockaway's management team at the Oneonta office.
• Connect local office with corporate management.
• Develop understanding of day-to-day office activities and needs.
• Collaborate with leadership to keep operations running smoothly.
• Assist with staffing, scheduling, intake, recruitment, and admin tasks.
• Improve workflow and office efficiency.
• Coordinate between multiple departments and ensure timely updates.
• Implement new processes and corporate initiatives.

Skills

Healthcare operations

Office management

Staff supervision

Strong organizational skills

Communication skills

Problem-solving

Initiative

Multi-department coordination

Tools

General computer skills

Job description

Rockaway Home Care in Oneonta, NY is seeking a Home Care Operations Manager to join the management team and oversee day-to-day office operations full-time. This in-office role blends hands-on leadership with corporate coordination to ensure efficient service delivery.

You will be on-site, partner with clinical and department leaders, implement new processes, improve workflow, and support staff with staffing, scheduling, intake, and administrative tasks.