On-Site Helpdesk Lead — Secret Clearance
Maximus
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Job summary
Maximus is seeking a Helpdesk Specialist Site Lead to oversee day-to-day OSC operations in Annapolis Junction, MD. The role requires strong leadership, excellent communication, and hands-on management of the help desk team to meet SLAs and deliver high-quality support for a federal client.
The position is on-site with an active Secret clearance, with responsibilities spanning performance reporting, stakeholder coordination, and training across the OSC team to ensure continuous, reliable IT
Job description
Maximus is seeking a Helpdesk Specialist Site Lead to oversee day-to-day OSC operations in Annapolis Junction, MD. The role requires strong leadership, excellent communication, and hands-on management of the help desk team to meet SLAs and deliver high-quality support for a federal client.
The position is on-site with an active Secret clearance, with responsibilities spanning performance reporting, stakeholder coordination, and training across the OSC team to ensure continuous, reliable IT
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