On-Site Guest Experience & Operations Associate

Whistle Express Car Wash; Burlington (VT); On-site; USD 28,000 - 34,000; Full time

Job summary

Whistle Express Car Wash in Burlington, VT, is hiring an Associate to guide guests through the wash experience, help on the lot, in the tunnel, and at the vacuum station, and keep operations moving smoothly. This hands-on role is physical, fast-paced, and team-oriented, with responsibilities including customer service, member sign-ups, plan changes, and adherence to pricing policies.

If you like seeing tangible results at the end of every shift and enjoy helping guests leave with a smile, this

Qualifications

• Provide excellent customer service with a friendly, professional attitude.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Responsibilities

• Welcome guests at the Welcome Station and support sales performance.
• Maintain wash and prep areas, ensure safety, and operate equipment safely.
• Engage with customers to encourage positive CX and Google reviews.
• Perform opening/closing duties and keep site clean and organized.

Skills

Customer service

Sales and upselling

Communication

Team collaboration

Job description

Whistle Express Car Wash in Burlington, VT, is hiring an Associate to guide guests through the wash experience, help on the lot, in the tunnel, and at the vacuum station, and keep operations moving smoothly. This hands-on role is physical, fast-paced, and team-oriented, with responsibilities including customer service, member sign-ups, plan changes, and adherence to pricing policies.

If you like seeing tangible results at the end of every shift and enjoy helping guests leave with a smile, this