On-Site Generator Service Technician & Trainer

Taylor Sudden Service Inc.; Chesapeake (VA); On-site; USD 30,000 - 47,000; Full time

Job summary

Taylor Sudden Service in Chesapeake, VA is seeking experienced service technicians to diagnose malfunctions, repair or replace worn parts, and install new assemblies on customers' equipment. You will plan work with the Service Manager, travel as needed, and prioritize customer needs while keeping machines in operating condition.

You will provide tools and parts, arrange on-site service, inspect and test machines at delivery and after repairs, and complete work orders and related paperwork

Responsibilities

• Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
• Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.
• Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.
• Performs preventative maintenance service to generator sets to include changing engine fluids and filters, inspecting the gensets AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches. Responsible for filing the proper paperwork and checklist pertaining to each inspection.
• Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meetings of departmental personnel and reading of technical literature.
• Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
• Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
• Experienced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
• Must complete work orders and any job-related paperwork (i.e. JSA, inspection reports, cc receipts, etc) in a timely manner.

Job description

Taylor Sudden Service in Chesapeake, VA is seeking experienced service technicians to diagnose malfunctions, repair or replace worn parts, and install new assemblies on customers' equipment. You will plan work with the Service Manager, travel as needed, and prioritize customer needs while keeping machines in operating condition.

You will provide tools and parts, arrange on-site service, inspect and test machines at delivery and after repairs, and complete work orders and related paperwork