On-Site General Manager: Strategy, Growth & Team Leadership

Domino; Norton Shores (MI); On-site; USD 75,000 - 115,000; Full time

Job summary

Domino is seeking an experienced General Manager to lead operations at our Muskegon location (3275 Henry St). This role requires decisive leadership and hands-on collaboration with the team to drive performance.

You will manage budgets, track KPIs, and implement process improvements to optimize profitability while fostering a high-performing culture and ensuring compliance with company policies. Strong communication and strategic thinking are essential for success.

Qualifications

• Proven leadership experience managing teams and overseeing operational functions.
• Strong financial acumen with demonstrated ability to manage budgets and drive profitability.
• Excellent strategic planning and business development skills with growth focus.
• Exceptional interpersonal and communication skills to motivate teams.
• Strong decision-making capabilities in complex business situations.
• Time management and organizational skills to juggle priorities.
• Experience with performance metrics analysis and data-driven decisions.
• Ability to implement policies, procedures and compliance standards.
• Preferred: experience in the industry relevant to the organization.
• Preferred: knowledge of relevant software systems and business management tools.

Responsibilities

• Develop and execute strategic business plans that align with organizational goals and drive sustainable growth
• Oversee daily operational activities, ensuring efficiency, quality, and compliance with company policies and procedures
• Lead, mentor, and motivate a diverse team, fostering professional development and creating a positive workplace culture
• Manage budgets, analyze financial performance, and make data-driven decisions to optimize profitability and resource allocation
• Monitor key performance indicators and metrics, providing regular reports and recommendations to senior leadership
• Build and maintain strong relationships with customers, vendors, and stakeholders to support business objectives
• Implement and enforce organizational policies, procedures, and compliance standards across all operations
• Identify opportunities for process improvement and operational efficiency, driving continuous enhancement initiatives
• Conduct performance reviews, provide constructive feedback, and support employee career development and onboarding
• Make strategic decisions regarding staffing, resource allocation, and business priorities

Skills

Leadership

Financial acumen

Strategic planning

Interpersonal communication

Decision making

Time management

Data-driven decisions

Compliance knowledge

Industry knowledge

Business systems knowledge

Job description

Domino is seeking an experienced General Manager to lead operations at our Muskegon location (3275 Henry St). This role requires decisive leadership and hands-on collaboration with the team to drive performance.

You will manage budgets, track KPIs, and implement process improvements to optimize profitability while fostering a high-performing culture and ensuring compliance with company policies. Strong communication and strategic thinking are essential for success.