General Manager: Lead Team, Drive Growth & Service

Domino's Pizza

Ecorse (MI)

On-site

USD 52,000 - 78,000

Full time

14 days+

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Job summary

Domino's Pizza is seeking a General Manager in Michigan to lead store operations, staffing, and customer service. This leadership role requires strong judgment, math skills, and multitasking ability to drive profitability and ensure policy compliance during shifts.

You will oversee cost controls, inventory, cash handling, and staff scheduling, while upholding standards and delivering excellent customer experiences.

Qualifications

  • Decision making and judgment required for store operations.
  • Math skills and ability to multitask in a fast-paced environment.
  • Experience leading a team and managing costs and cash handling.

Responsibilities

  • Oversee all activities during your shift and ensure policy compliance.
  • Manage cost controls, inventory, cash handling, and customer relations.
  • Staffing, paperwork, scheduling, and maintaining store standards.
  • Ensure great customer service and adherence to company imaging.
  • Maintain cleanliness and adherence to safety and quality procedures.

Skills

Judgment
Math skills
Multitasking
Staffing
Paperwork
Cost controls
Cash handling
Food management
Schedule adherence
Customer service
Attendance & punctuality

Job description

General Manager (1162) - 4058 W Jefferson Ave
  • Full-time
  • Job Category Org: Store General Manager
  • You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

    You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

    ADVANCEMENT
    Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

    DIVERSITY
    Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

    SUMMARY STATEMENT
    We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

    General job duties for all store team members
    Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
    Prepare product.
    Receive and process telephone orders.
    Take inventory and complete associated paperwork.
    Clean equipment and facility approximately daily.

    Training
    Orientation and training provided on the job.

    Communication Skills
    Ability to comprehend and give correct written instructions.
    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills
    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
    Verbal, writing, and telephone skills to take and process orders.
    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
    Ability to enter orders using a computer keyboard or touch screen.

    WORK CONDITIONS
    Exposure to:
    Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
    In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
    Sudden changes in temperature in work area and while outside.
    Fumes from food odors.
    Exposure to cornmeal dust.
    Cramped quarters including walk-in cooler.
    Hot surfaces/tools from oven up to 500 degrees or higher.
    Sharp edges and moving mechanical parts.

    SENSING
    Talking and hearing on telephone.
    Near and mid-range vision for most in-store tasks.
    Depth perception.
    Ability to differentiate between hot and cold surfaces.

    TEMPERAMENTS
    The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

    PHYSICAL REQUIREMENTS including, but not limited to the following:

    Standing
    Most tasks are performed from a standing position.

    Walking
    For short distances for short durations.
    Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

    Sitting
    Paperwork is normally completed in an office at a desk or table.

    Lifting
    Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
    Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
    Cases are usually lifted from floor and stacked onto shelves up to 72 high.

    Carrying
    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
    Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
    Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

    Pushing
    To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
    Trays may also be pulled.

    Climbing
    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

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