On-Site Front Desk Coordinator (Clinical Research)

M3 Wake Research; Raleigh (NC); In loco; USD 38.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

M3 Wake Research, an M3USA Company, is hiring a Front Desk Coordinator for our Raleigh, NC site. This on-site role greets participants and sponsors, coordinates arrivals, and supports daily office operations within a busy clinical research environment.

The ideal candidate has at least 1 year of related experience, with preferred background in clinical research, patient recruitment, and familiarity with Microsoft Office.

Competenze

• At least 1 year of related experience preferred.
• Prior clinical research experience preferred or relevant healthcare background.
• Prior patient recruitment/community outreach experience preferred.
• Knowledge of Microsoft Office Suite required.
• Knowledge of Clinical Conductor, QuickBase, IRB portals preferred.

Mansioni

• Greet participants, sponsors, and visitors in a professional and courteous manner.
• Notify staff of arrivals.
• Prepare forms for new participant visits and ensure paperwork is completed.
• Scan and upload forms into systems.
• Answer and direct incoming calls professionally.
• Place reminder calls and texts to participants.
• Receive shipments and inform study coordinators of arrival.
• Maintain a clean, organized reception area.
• Monitor office supplies and place orders as needed.
• Assist with participant recruitment and PRS activities.
• Maintain participant compensation and timely payments.
• Provide regulatory document support and filing.

Conoscenze

Clinical research experience

Healthcare background

Patient outreach

Customer service

Strumenti

Microsoft Office Suite

Clinical Conductor

QuickBase

IRB portals

Descrizione del lavoro

M3 Wake Research, an M3USA Company, is hiring a Front Desk Coordinator for our Raleigh, NC site. This on-site role greets participants and sponsors, coordinates arrivals, and supports daily office operations within a busy clinical research environment.

The ideal candidate has at least 1 year of related experience, with preferred background in clinical research, patient recruitment, and familiarity with Microsoft Office.