On-site Forklift & Industrial Equipment Technician

Wiese USA; Quakertown (Bucks County); On-site; USD 28,000 - 41,000; Full time

Job summary

Wiese USA is seeking a Service Technician to repair forklifts and other material handling equipment, acting as the primary contact between the company and customers. You will deliver professional mechanical service and top-notch customer care in a dynamic field.

Responsibilities include leading safety initiatives, troubleshooting field issues, completing paperwork, and recommending additional Wiese services based on customer needs, while managing workload efficiently to meet client expectations.

Qualifications

• Hazard assessments and maintaining a high standard of safe work practices and quality control.
• Strong multitasking and time management; able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas; comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR check, and E-Verify are required.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Skills

Multitasking

Time management

Customer service

Safety compliance

Lifts 50 lbs

Self-management

Communication skills

Tools

Hand tools

Computer systems knowledge

Job description

Wiese USA is seeking a Service Technician to repair forklifts and other material handling equipment, acting as the primary contact between the company and customers. You will deliver professional mechanical service and top-notch customer care in a dynamic field.

Responsibilities include leading safety initiatives, troubleshooting field issues, completing paperwork, and recommending additional Wiese services based on customer needs, while managing workload efficiently to meet client expectations.