Industrial Equipment Service Technician – Forklifts & More

Wiese USA; Hope (AR); On-site; USD 42,000 - 68,000; Full time

Job summary

Wiese USA is seeking a Service Technician to repair material handling equipment and serve as the primary point of contact for customers. You will handle a range of equipment, promote safety, and deliver top-notch service.

Responsibilities include troubleshooting, paperwork, and recommending additional Wiese services while maintaining strong customer relationships. Require physical ability, driver’s license, and own hand tools.

Qualifications

• Must follow safety policies and procedures and maintain high safety standards.
• Strong customer service skills and ability to communicate clearly with customers.
• Excellent time management and multitasking abilities to manage workloads.
• Ability to perform hazard assessments and ensure quality control.
• Provide own hand tools for daily work and operate company software for orders.

Responsibilities

• Actively support, promote and lead safety initiatives; follow all safety policies and procedures.
• Troubleshooting customer equipment problems and obtain approval from customer before repairs.
• Complete and submit all required paperwork.
• Provide the best possible customer service and suggest additional Wiese services as needed.
• Manage workload effectively and prioritize tasks.

Skills

Safety compliance

Customer service

Time management

Multitasking

Hazard assessments

Hand tools

Valid driver’s license

Job description

Wiese USA is seeking a Service Technician to repair material handling equipment and serve as the primary point of contact for customers. You will handle a range of equipment, promote safety, and deliver top-notch service.

Responsibilities include troubleshooting, paperwork, and recommending additional Wiese services while maintaining strong customer relationships. Require physical ability, driver’s license, and own hand tools.