Field Service Technician: Forklifts & Industrial Equipment

Wiese Usa Inc; Duluth (MN); On-site; USD 28,000 - 41,000; Full time

Job summary

Wiese Usa Inc. is seeking a Service Technician to repair material handling equipment and serve as the liaison between customers and the company.

You will troubleshoot forklifts, aerial lifts, floor care equipment, and related machinery while promoting safety and quality work. Responsibilities include conducting hazard assessments, completing service orders, and communicating with customers to obtain approvals for repairs.

Qualifications

• Must demonstrate customer-focused service and effective communication.
• Adhere to safety policies and procedures at all times.
• Strong multitasking and prioritization skills in a field environment.
• Willingness to operate with limited supervision and manage workloads.

Responsibilities

• Act as the main point of contact between Wiese USA and customers.
• Repair and troubleshoot material handling equipment (forklifts, aerial lifts, etc.).
• Conduct hazard assessments and follow safe work practices.
• Schedule and complete service work orders; document activities accurately.
• Offer additional Wiese services and equipment where appropriate.
• Maintain a professional image and high standard of customer service.

Skills

Customer service

Safety compliance

Time management

Troubleshooting

Job description

Wiese Usa Inc. is seeking a Service Technician to repair material handling equipment and serve as the liaison between customers and the company.

You will troubleshoot forklifts, aerial lifts, floor care equipment, and related machinery while promoting safety and quality work. Responsibilities include conducting hazard assessments, completing service orders, and communicating with customers to obtain approvals for repairs.