On-Site Field Service Technician: Install, Debug & Train

Diebold Nixdorf, Incorporated; Jackson (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking a Field Service Technician to install, debug, and maintain hardware and software at customer sites. The role includes scheduled inspections, preventive maintenance, and minor repairs within a defined territory.

Responsibilities also cover configuring software, training customers, and completing service paperwork. Strong communication is essential, with a requirement for a valid driver’s license and relevant experience.

Qualifications

• Minimum 1–2 years in Field Services or equivalent.
• Good written and verbal communication skills.
• Driver's license and driving record that satisfies fleet requirements.

Responsibilities

• Installs and debugs hardware and software at customer premises.
• Performs preventive maintenance and routine checks.
• Configures and installs software; performs component-level hardware repairs.
• Trains customers on usage and operation of installed systems.
• Documents services and communicates outcomes with customers.
• Supports special projects and KPI-driven initiatives.

Skills

Field service

Diagnostics

Customer service

Hardware repair

Education

Education or equivalent work experience

Job description

Diebold Nixdorf, Incorporated is seeking a Field Service Technician to install, debug, and maintain hardware and software at customer sites. The role includes scheduled inspections, preventive maintenance, and minor repairs within a defined territory.

Responsibilities also cover configuring software, training customers, and completing service paperwork. Strong communication is essential, with a requirement for a valid driver’s license and relevant experience.