On-Site Field Service Engineer I

Vertiv Group Corporation; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE provided

401k

Profit sharing

Generous PTO

Job summary

Vertiv is seeking a Field Service professional to perform on-site service tasks and provide direct customer support in a fast-paced environment. The role requires adherence to safety guidelines and effective communication with customers and Technical Support to resolve issues.

The successful candidate will work with company policies, maintain service documentation, and participate in safety training, ensuring high customer satisfaction and operational excellence across data centers and critical

Qualifications

• ASEET or AMEET, or progress towards, is preferred.
• 4+ years military experience in a related technical field.
• 2+ years of relevant industry experience.

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures.
• Capable of working under direct supervision or independently based upon training completion.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on technical or procedural issues.
• Implement Field Change Notices per published guidelines.
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips CS1.

Skills

Field service

Technical troubleshooting

Customer service

Safety compliance

Communication

Time management

Team collaboration

Job description

Vertiv is seeking a Field Service professional to perform on-site service tasks and provide direct customer support in a fast-paced environment. The role requires adherence to safety guidelines and effective communication with customers and Technical Support to resolve issues.

The successful candidate will work with company policies, maintain service documentation, and participate in safety training, ensuring high customer satisfaction and operational excellence across data centers and critical