On-Site Festival Community Experience Coordinator

Live Nation International; Calabasas (CA); On-site; USD 30,307 - 35,817; Full time

Job summary

Live Nation International is seeking a Community Engagement Coordinator in Calabasas, CA. This position is responsible for managing fan experience inquiries and engaging directly with the community to enhance their festival experiences.

The ideal candidate will have at least 2 years of customer service experience and a deep passion for electronic dance music. Responsibilities include responding to inquiries via social media and email, as well as collaborating with various teams on-site during festivals.

Qualifications

• 2+ years of relevant experience in customer service.
• In-depth understanding of electronic music and festival culture.
• Knowledge of social media trends and audience behaviors.

Responsibilities

• Monitor and respond to customer inquiries on social media and email.
• Engage with fans on social platforms.
• Coordinate with teams to resolve issues.

Skills

Customer service experience

Understanding of electronic music

Social media knowledge

Organizational skills

Copywriting and grammar

Job description

Live Nation International is seeking a Community Engagement Coordinator in Calabasas, CA. This position is responsible for managing fan experience inquiries and engaging directly with the community to enhance their festival experiences.

The ideal candidate will have at least 2 years of customer service experience and a deep passion for electronic dance music. Responsibilities include responding to inquiries via social media and email, as well as collaborating with various teams on-site during festivals.