On-Site Failure Analysis Planner & RMA Lead

Socket.dev; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

AMD is seeking an on‑site Failure Analysis Planner and Engineer to plan, coordinate, and monitor FA activities for RMAs at a third‑party recovery center and L1 FA site. You will provide on‑site technical oversight, ensure timely FA execution, review RMA status and FA results, and advise on disposition to AMD Quality Service Centers for further L2 analysis.

The role requires strong planning, problem‑solving, communication with AMD and suppliers, and a continuous improvement mindset in a

Qualifications

• Bachelor’s degree in Electrical, Computer or Electronics Engineering is required.
• Experience in RMA operations, failure analysis, and hardware debugging is preferred.
• Ability to review failure data, logs, and schematics to drive decisions.

Responsibilities

• Plan and coordinate FA activities for RMAs at the third‑party center and L1 FA site.
• Oversee RMA intake, inspection, triage readiness, and L1 FA execution per AMD guidelines.
• Collaborate with third‑party center to obtain progress updates and findings.
• Determine shipping disposition and route units for L2 FA when needed.
• Maintain visibility of RMA status, blockers, aging units, and shipments.

Skills

Failure analysis

RMA operations

Hardware debugging

Communication

Cross-functional

AI/ML workload

Server/GPU diagnostics

Schematics reading

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Engineering

Bachelor's degree in Electronics Engineering

Tools

Excel

RMA tracking systems

Windows

Linux

Job description

AMD is seeking an on‑site Failure Analysis Planner and Engineer to plan, coordinate, and monitor FA activities for RMAs at a third‑party recovery center and L1 FA site. You will provide on‑site technical oversight, ensure timely FA execution, review RMA status and FA results, and advise on disposition to AMD Quality Service Centers for further L2 analysis.

The role requires strong planning, problem‑solving, communication with AMD and suppliers, and a continuous improvement mindset in a