On-Site Facility Service Coordinator

Allied National Services; Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Allied National Services is seeking an Account Coordinator to join the Service Department. This is a full-time, on-site position in Minneapolis, Minnesota, Monday–Friday, 8:00 a.m.–4:30 p.m.

The role involves coordinating, scheduling, and dispatching facility maintenance service calls nationwide, communicating with clients and technicians, and tracking work orders from start to finish. You’ll review vendor quotes, invoices, and required service documentation, maintain records, and support

Qualifications

• Strong verbal and written communication skills.
• Highly organized with attention to detail.
• Able to multitask and meet deadlines in a fast-paced environment.
• Resourceful and able to solve problems with customers, vendors, and internal teams.
• Proficient with Microsoft Outlook, Word, and Excel.

Responsibilities

• Coordinate, schedule, and dispatch facility maintenance service calls nationwide.
• Communicate with clients, technicians, and service providers by phone and email.
• Track and manage work orders from initial request through completion.
• Prioritize service requests based on urgency, deadlines, and client requirements.
• Follow up with service providers to ensure timely completion and quality of work.
• Provide clients with service updates and assist with issues or escalations.
• Source and onboard new service providers when coverage is needed.
• Review vendor quotes, invoices, and service documentation.
• Maintain accurate client, vendor, and work order records.
• Support Account Managers with day-to-day account and service needs.

Skills

Communication skills

Organizational skills

Multitasking

Problem solving

MS Office proficiency

Education

Microsoft Office suite familiarity

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Allied National Services is seeking an Account Coordinator to join the Service Department. This is a full-time, on-site position in Minneapolis, Minnesota, Monday–Friday, 8:00 a.m.–4:30 p.m.

The role involves coordinating, scheduling, and dispatching facility maintenance service calls nationwide, communicating with clients and technicians, and tracking work orders from start to finish. You’ll review vendor quotes, invoices, and required service documentation, maintain records, and support