On-Site Events & Sales Coordinator

Ameristar Casino Resort Spa St. Charles; Saint Charles (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Boyd Gaming Corporation is seeking an on-site Group Sales & Catering Coordinator to provide support within the Sales & Catering Department, welcoming groups, coordinating with property departments, and ensuring event details align with BEO specifications.

You will prepare reports, maintain Delphi and Amadeus systems, and assist in client planning meetings to ensure smooth operations and exceptional guest experiences at the conference center.

Qualifications

• Assist in welcoming groups and directing guests for meetings, conferences, and special events.
• Resolve service issues to ensure smooth operations and exceptional customer satisfaction throughout the conference center.
• Inspect meeting rooms prior to guest arrival to ensure BEO specifications and event details are executed accurately.

Responsibilities

• Answer and direct all incoming calls to the sales office and greet all clients.
• Maintain clean, hospitable office environment for team and clients.
• Functional knowledge of Amadeus Advanced Sales & Catering Software (Delphi) to assist with menu editing, report creation, auditing and accounting tasks.
• Create file folders for every Group booking during Turnover process. Review signed contracts and check against Delphi for accuracy.
• Prepare and distribute daily, weekly and monthly reports including daily BEO distribution and Change Log.
• Document activities, changes, client and departmental communications within Delphi and other designated systems.
• Support the Sales team in preparing proposals, resumes and solicitation letters to prospective clientele.

Job description

Boyd Gaming Corporation is seeking an on-site Group Sales & Catering Coordinator to provide support within the Sales & Catering Department, welcoming groups, coordinating with property departments, and ensuring event details align with BEO specifications.

You will prepare reports, maintain Delphi and Amadeus systems, and assist in client planning meetings to ensure smooth operations and exceptional guest experiences at the conference center.