On-Site Event & Catering Coordinator

Boyd Gaming Corporation; Saint Charles (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Boyd Gaming Corporation is seeking an On-Site Group Support professional within the Sales & Catering Department. The role involves welcoming groups, directing guests, resolving service issues, and ensuring event details meet BEO specifications across the conference center.

You'll coordinate with Banquets, Culinary, Hotel Operations, and other departments to fulfill contracted arrangements, act as a liaison for group contacts, and maintain Delphi-based documentation and reporting.

Qualifications

• On-Site Event Coordination Support responsibilities include welcoming groups and directing guests for meetings, conferences, and events.
• Serve as a guest service liaison to handle guest opportunities and resolve service issues for satisfaction.
• Coordinate with Banquets, Culinary, Hotel Operations and other departments to execute contracted arrangements.

Responsibilities

• Assist in inspecting meeting rooms prior to guest arrival to ensure BEO specifications.
• Act as on-property liaison for group and event contacts and coordinate guest requests.
• Prepare and distribute daily, weekly and monthly reports including BEOs and change logs.
• Document activities and communications within Delphi and other systems.

Tools

Amadeus Advanced Sales & Catering Software (Delphi)

Job description

Boyd Gaming Corporation is seeking an On-Site Group Support professional within the Sales & Catering Department. The role involves welcoming groups, directing guests, resolving service issues, and ensuring event details meet BEO specifications across the conference center.

You'll coordinate with Banquets, Culinary, Hotel Operations, and other departments to fulfill contracted arrangements, act as a liaison for group contacts, and maintain Delphi-based documentation and reporting.